Shipping policy

At PARDA, every order is a promise — a promise of quality, elegance, and care delivered straight to your door. Thank you for choosing PARDA for your modest fashion needs.

1. ORDER PROCESSING

All orders are processed within 1–3 business days of purchase. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking details once your order has been dispatched.

2. DOMESTIC SHIPPING — CANADA

Express orders within Canada are typically delivered within 1–2 business days after dispatch, depending on your location and standard deliveries takes 3-5 business days. Shipping rates are calculated at checkout.

3. INTERNATIONAL SHIPPING

We offer international shipping to most countries worldwide. International orders are estimated to arrive within 7–14 business days after dispatch. Please note that delivery times may vary depending on your country, local customs processing, and courier availability.

4. CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, taxes, and import fees upon arrival in your country. These charges are the sole responsibility of the customer. PARDA is not responsible for any delays caused by customs clearance.

5. TRACKING YOUR ORDER

Once your order has been shipped, you will receive an email with your tracking number. Please allow up to 24 hours for tracking information to update.

6. LOST OR DELAYED ORDERS

If your order has not arrived within the estimated timeframe, please contact us at info@parda.ca and we will do our best to assist you.

7. INCORRECT ADDRESS

Please ensure your shipping address is correct at the time of purchase. PARDA is not responsible for orders delivered to an incorrect address provided by the customer.

8. DAMAGED IN TRANSIT

In the rare event that your order arrives damaged due to shipping, please contact us at info@parda.ca within 10 days of delivery. Include your order number and clear photos of the damaged item and packaging. We will review your case and arrange a replacement or refund where applicable. PARDA takes full responsibility for items damaged during transit.